Postal Shipments, Packaging and Returns Policy:
Postal & Packaging Information
All Item/s Will Be Sent Via A Signed for or Registered Postal Service of Our Choosing.
We Use recycled Packaging Wherever Possible!
All Item/s Will be in Well-Padded Envelope/s or Well Packaged & Protected Parcel/s
Free Postage is Available on Full Price Items Only & Where the Total Spend is £150 + Vat or More
Free Postage Is Only Available within Mainland U.K.
Specials are Excluded Form Free Postage Unless Stated as Free Postage in the Promotion
Sale Items Are Excluded From Free Postage
Auction Items are Excluded From Free Postage
Items Special Ordered Are Excluded From Free Postage
Items Sent in For Repair/s or for Engineering Work are Excluded
From Free Return Postage
The Following items are also are Excluded From Free Postage
Complete Engine Bottom Ends; Complete Engines; Crankshafts; Frames; Swingarms; Complete Exhausts Systems; Complete Transmissions; Complete Transmission Gear Sets; Wheels & Tyres; Complete Starter Motors; Dynamos.
Our Returns & Distance Selling Rules:
(We Will Not Deviate from It.)
Under the Consumer Contracts Regulations 2014:
You have the right to cancel a purchase within 14 (Fourteen) working days after ordering item/s. You must return the item/s within 14 (Fourteen) clear days of receiving the item/s.
The item/s must be returned unopened if supplied in sealed packaging & in the same condition as received. You “The Buyer” must notify us if your wish to exercise the right to cancel within 14 (Fourteen) days of receipt of purchased item/s.
Our no-fault scenarios
No-fault scenario 1:
Where accredit note is accepted
There will be a 25% (Twenty-Five %) handling & restocking charge, issuing of a credit note to the value of 75% (Seventy-Five %) of the final purchase price, for any item/s the buyer wishes to return.
No-fault scenario 2:
Where a cash/card refund is requested:
We offer 50% (Fifty %) of the purchase price of the item/s only.
There is no refund to “The Buyer” on return postage, which includes an item that is returned for remorse reasons. Purchasers must bear the full cost of any return postage, all returns need to be sent by signed for postage, otherwise we will not accept the return. If replacement items are requested, any outgoing postage is also at customer’s cost.
Our credit note/s are valid for 90 (Ninety) days from date of issue.
RTB = RETURN TO BASE (POINT OF SUPPLY).
RTB. All refunds where re-payment is requested, will be refunded through the same method as the initial purchase payment
was made from no exceptions!!!